Features
Emergency
Police
Safety and health features
Menu
Pressing the white Menu button will let you see the list of other features.
Where am I?
Pressing the white Where am I? button activates your geo position and shows you where you are on a street view google map. If you wish, it will also allow people you select on your Friends/Family contact list to see your geo location and track your movements. This feature is designed to help you feel more secure if you are going to an unfamiliar place or want to alert friends that you have arrived.
Silent call
Pressing the white Silent call button will send a pre-recorded voice message to the Emergency call center that you cannot speak or receive a call because you are in danger and to send help immediately. At the same time, the call center will also receive your geo location as well as an email with this information. If you would like to confirm or cancel this call, a pop-up window will appear letting you do this.
Fail Safe call
Pressing the white Fail Safe button opens your keypad and shows our 24/7 support line number. When you press call, you will be connected to an English-speaking support staff member who is ready to help you. If you would like to confirm or cancel this call, a pop-up window will appear letting you do this.
Active menu features
This feature lets you see images and texts that show you how to do CPR as well as specific first aid techniques until help arrives.
This Menu item opens the Emergency Services page of the nearest U.S. Embassy and lets you also navigate the Embassy web site to get other information.
When you click on this Menu feature, it will show you the google map location, phone and address of the nearest local pharmacies.
This Menu feature opens the Travel Advisory page of the US Embassy in the country where you are.
In the Menu, when you press “Transmit my location ON”, the application will automatically start to transmit your current geo location.
To SEND your current location to the list of your uploaded friends/family email list you must go to the home screen and click WHERE AM I?
After you press WHERE AM I? you will see a geo map
with your current location.
Click on the individual names of friends/family or click “Send to all” and the following message will be sent: “Hi, I am here, but I just want to be safe in case I have a problem getting to my destination by letting you know
where I am.”
When you press the red Emergency call button, you can allow local Emergency call staff to access your camera/s so they can see video of your emergency and to know what kind of help you need and any first-aid you can do before help arrives.
This Menu item opens personal health data and friends/family contact form/s that you can fill out. In case of an emergency they can be automatically sent by email to the local Emergency center when you press the Emergency Call button.
This Menu feature automatically sends out a visual SOS using your phone’s flashlight. If you need to SOS be sure to hold the phone up as high as possible so the light flashes can be seen as far as possible.
This Menu feature automatically sends out a sound SOS using your phone’s sound. If you need to SOS be sure to hold the phone up as high as possible so the sound can be hear as far as possible.
This feature lets you add the TravelSafeWorld® icon to your locked screen so you can press it without putting in a password in case of an emergency.
Convenient travel features
Pressing Trace Me will automatically start a recording to track your movements from your current geo-location.
When you want to stop recording your movements, press Trace Me again and recording will stop.
This feature can be very useful to help you find your way back to where you may have left something in a shop; to find the same way back to your hotel, car, etc. And it can also be used for contract tracing for Covid.
This Menu feature let you see a log of all of your movements, by date. Clicking on a specific log will display a map showing all of your movements that day. It’s very useful to show you how to go back to the same location days later, if you want to spend more time there. And it can also be used for contact tracing for Covid.
This Menu feature will show a window with today’s local currency conversion rate to the US dollar, allowing you to figure out the cost of goods/services.
This Menu feature will display a help list of common words/phrases to help you greet people, shop, get directions and more.
This Menu feature allows you to look up specific words in the local language.
This Menu feature converts your phone into an active compass allowing you to orient more easily and includes a map of the local area and displays the altitude of where you are.
This Menu feature converts your camera into a magnifier allowing you to use your phone’s screen to increase the size of words on labels, tickets, menu’s, maps, etc. to make them easier to read.
When you select hearing/deaf voice enhancement in the Menu, both emergency and non-emergency communications will be done using voice enhancement. You will see a specific chat-box that will transform the speaker’s voice into text and allow you to reply via text or speaking.
When you select this Menu feature, it will activate “voice-command” so you will be able to speak and hear what is being said without having to read texts.
One, convenient, single place for all your travel documents – passport, tickets, Covid passport and more. Just upload them!.
Active non-interactive features
In case of a local earthquake, storm, fire or other disaster events, you will automatically receive an alert.
TravelSafeWorld® is designed to work with poor or slow internet. In case of an Emergency call, the system will work if there is no internet.
TravelSafeWorld®
An exclusive service of American Express
Since 1850, American Express has worked to make a difference in our customers’ lives in ways that matter most to them.
info@travelsafeworld.com
1-800-000-000